Privacy Policy

Information We Collect 

You may visit and browse the Project NOW website without directly providing personal information. 

We may collect information that you voluntarily provide when you:

• Contact Project NOW through an online form 
• Request information about programs or services 
• Submit an application or eligibility form 
• Register for an event 
• Sign up for email communications 
• Make a donation 
• Apply for employment or volunteer opportunities 
• Complete a survey or provide feedback 
• Otherwise communicate with Project NOW electronically 

Depending on the service you use, information you provide may include your name, email address, telephone number, mailing address, household information, or other information necessary to respond to your request. 

Some Project NOW programs may require additional personal or confidential information to determine eligibility or provide services. Information collected for those programs may be governed by additional program-specific privacy, confidentiality, or consent requirements. 

Information Collected Automatically 

When you visit our website, certain technical information may be collected automatically through our website platform, analytics services, cookies, or similar technologies. 

This information may include: 

• Internet Protocol (IP) address 
• Browser and device type 
• Pages visited 
• Date and time of your visit 
• Referring website or source 
• General website usage and interaction information 

We may use this information to understand how visitors use our website, improve accessibility and navigation, evaluate communications and outreach efforts, and maintain the security and performance of the website. 

How We Use Information 

Project NOW may use information collected through our website to: 

• Respond to questions and requests for assistance 
• Connect individuals with appropriate programs and services 
• Process online forms or applications 
• Communicate about programs, services, events, and community resources 
• Process donations and provide donor acknowledgments 
• Manage event registrations 
• Respond to employment or volunteer inquiries 
• Improve our website and communications 
• Maintain website security 
• Meet applicable legal, contractual, grant, or program requirements 

Project NOW does not sell personal information collected through our website. 

Program Applications and Confidential Information 

Project NOW provides services that may require individuals to submit personal, financial, household, or other confidential information. 

Information submitted as part of a program application or service request will be used as necessary to evaluate eligibility, provide services, administer programs, meet funding requirements, or comply with applicable laws and regulations. 

Program-specific notices, releases, authorizations, or privacy requirements may apply in addition to this Website Privacy Policy. 

Please do not submit sensitive personal information through a general website contact form or email unless specifically instructed to do so by Project NOW. 

Third-Party Services and Websites 

Our website may link to or use third-party services for functions such as: 

• Online applications and forms 
• Donations and payment processing 
• Event registration 
• Email communications 
• Employment applications 
• Surveys 
• Maps and directions 
• Social media 
• Website analytics 

When you use a third-party website or service, information you provide may also be subject to that provider’s privacy policy and terms. 

Project NOW encourages visitors to review the privacy practices of third-party services before providing personal information. 

Donations and Payment Information 

When you make an online donation, payment information may be processed by a third-party payment provider. 

Project NOW does not intentionally collect or store complete credit or debit card information through the Project NOW website when payment information is processed directly by a third-party payment provider. 

Information associated with a donation, such as your name, contact information, donation amount, and communication preferences, may be retained by Project NOW for donor stewardship, acknowledgment, accounting, reporting, and other legitimate organizational purposes. 

Email Communications 

If you choose to receive email communications from Project NOW, we may use your contact information to share organizational news, program information, events, community resources, fundraising communications, and other updates. 

You may unsubscribe from marketing or fundraising emails by using the unsubscribe option included in those communications. 

Certain transactional or service-related communications may still be necessary when you are actively interacting with a Project NOW program or service.

Cookies, Analytics and Tracking 

The Project NOW website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site. 

Cookies are small data files stored on your device by a website. You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features. 

Project NOW may also use third-party analytics tools to understand website traffic and improve the user experience. 

Information Sharing 

Project NOW may share information when reasonably necessary to: 

• Provide a service you have requested 
• Administer a Project NOW program 
• Work with service providers performing functions on our behalf 
• Meet funding, reporting, audit, or contractual requirements 
• Comply with applicable laws, regulations, court orders, or government requirements 
• Protect the rights, safety, security, or property of Project NOW, our clients, or others 
• Information collected through specific Project NOW programs may be subject to additional restrictions regarding how and when it may be shared. 

Project NOW does not sell personal information collected through this website. 

Data Security 

Project NOW takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure. 

However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. Visitors should use care when transmitting sensitive information electronically. 

Children’s Privacy 

Project NOW provides programs and services that support children and families, including Head Start and other youth and family services. 

This general website is intended to provide information to community members, parents, guardians, partners, and other visitors. We do not knowingly seek to collect personal information directly from young children through the general public portions of our website without appropriate authorization. 

Information collected through specific child- or family-serving programs may be governed by additional privacy, consent, and confidentiality requirements.

External Links 

The Project NOW website may contain links to websites operated by government agencies, community partners, service providers, or other organizations. 

Project NOW is not responsible for the privacy practices, security, accessibility, or content of websites operated by third parties. Visitors should review the privacy policies of those websites when leaving projectnow.org.

Changes to This Privacy Policy 

Project NOW may update this Privacy Policy periodically to reflect changes in our website, technology, programs, legal requirements, or organizational practices. 

The date at the top of this page will indicate when the policy was most recently updated.

Questions About Privacy 

If you have questions or concerns about this Privacy Policy or how information submitted through the Project NOW website is handled, please contact: 

Our Commitment 

Project NOW’s mission is to strengthen communities by helping people help themselves and one another. Protecting the privacy, dignity, and trust of the people who turn to us for assistance is an important part of that work.