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Utility Assistance

Call today to make a LIHEAP appointment 309-793-6391. Open 8am - 5pm.

Increasing fuel costs have made the Utility Assistance programs one of the largest areas of basic needs assistance that Project NOW offers. Utility Assistance includes the following programs:

Low Income Home Energy Assistance Program (LIHEAP):

LIHEAP provides utility assistance to residents in poverty in Henry, Mercer, and Rock Island counties. Funded by the Illinois Department of Economic Opportunity, LIHEAP offers the following programs:

One-Time Benefit Payments

One-Time Benefit Payments are provided to income eligible households based on:

Customers are served on a first-come, first-served basis.

Percentage of Income Payment Plan (PIPP)

Instead of receiving a one-time payment, the PIPP customer receives a monthly utility payment based on a percentage of your income. This option does not apply to MidAmerican customers.

Reconnection Assistance

Reconnection Assistance may be available to customers who are income eligible and can demonstrate:


Emergency Furnace Assistance

Emergency Furnace Assistance funds may be available to customers who own their own homes and are LIHEAP eligible. Furnaces will be repaired or replaced if:

Utility Assistance


I-Care is a privately funded program financed through consumer donations and Mid-American Energy. Funds may be used for:

Utility Assistance