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Our Mission: We strengthen communities by helping people help themselves and one another.

Utility Assistance

Increasing fuel costs have made the Utility Assistance programs one of the largest areas of basic needs assistance that Project NOW offers. Utility Assistance includes the following programs:

Low Income Home Energy Assistance Program (LIHEAP):

LIHEAP provides utility assistance to residents living at or below 150% of the Federal Poverty Level in Rock Island, Henry and Mercer counties. Funded by the Illinois Department of Economic Opportunity, LIHEAP offers the following programs:

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LIHEAP Information

One-Time Benefit Payments

One-Time Benefit Payments are provided to income eligible households based on:

Customers are served on a first-come, first-served basis with seniors and the disabled receiving first priority.

Percentage of Income Payment Plan (PIPP)

Instead of receiving a one-time payment, the PIPP customer receives a monthly utility payment based on a percentage of your income. This option does not apply to MidAmerican customers.

Reconnection Assistance

Reconnection Assistance may be available to customers who are income eligible and can demonstrate:

Emergency Furnace Assistance

Emergency Furnace Assistance funds may be available to customers who own their own homes and are LIHEAP eligible. Furnaces will be repaired or replaced if:

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Cooling Funds

Cooling Funds may be available during an intense long lasting heat wave. LIHEAP will make electricity bill payments on behalf of seniors, the disabled, families with very young children, and people with medical conditions that would be aggravated by extreme heat.


I-Care is a privately funded program financed through consumer donations and Mid-American Energy. Funds may be used for:

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